I have got a sick child on this trip. She has a fever on her birthday! This means a quick change of plans and resting up in the hotel room. Swissôtel at Merchant Court has outstanding service and offered much support in this case. They sent up the thermometer; they asked if they could knock on the door because the sick child is sleeping; they offered assistance to find a doctor; they extended my checkout twice; they offered to find me a room for an extra night if needed when they are completely booked; they wished my child a speedy recovery and showed genuine concerns. Thumbs up for the courtesy and extreme politeness.
Crossroads Bar where we are patiently waiting for the time to come to leave for the airport tonight. Again, great service. The iced chocolate, at $12 Singapore Dollars, is extremely over-priced for the generic powdered chocolate. But I am paying for the service after all. The Whiskey Sour was so so.
Highly recommend the hotel. Its central location and customer-centric approach are worth both the money and the blog writing.
This experience took place at
Swissôtel Merchant Court
20 Merchant Road
Singapore, SN 058281
+65 6337 2288
Peilin Corbanese 